Ditto provides several specialized AI agents to help you make the most of your CSR documentation and simplify compliance tasks. These intelligent tools leverage your document library and key frameworks to deliver fast, accurate, and tailored responses to your needs.
Here’s an overview of the 5 AI agents currently available on the AI Tools tab:
1. AI Agent: Answer Customer Questions with the AI Library
Purpose: Simplify your customer interactions.
How it works:
This agent uses all the data available in your Ditto document library to quickly answer your customers’ questions. It is particularly useful for delivering consistent, up-to-date, and reliable responses without having to manually search through your files.
Use cases:
Provide instant answers to frequently asked questions.
Save time for your support teams when searching for information.
Improve customer satisfaction with precise and timely responses.
2. AI Agent: Import a Questionnaire
Purpose: Automate customer questionnaire completion.
How it works:
With this agent, you can import a questionnaire received from a customer and automatically generate answers based on your Ditto document library. The AI drafts responses using your existing data, which you can then review and adjust as needed.
Use cases:
Save time when preparing compliance or evaluation questionnaires.
Avoid manual errors or inconsistencies in responses.
Centralize the handling of customer requests within Ditto.
3. AI Agent: Review My Policy
Purpose: Improve compliance and strengthen internal policies.
How it works:
This agent reviews your existing policies (CSR, procurement, environment, etc.) and provides concrete recommendations to make them stronger. It highlights areas for improvement to help you better align with frameworks such as EcoVadis.
Use cases:
Ensure the robustness of your internal policies.
Identify targeted adjustments to improve external assessment scores.
Strengthen compliance with regulations and standards.
4. AI Agent: EcoVadis Expert Coach
Purpose: Provide guidance on the EcoVadis framework.
How it works:
This agent acts as your virtual expert for all EcoVadis-related questions. It helps you understand requirements, prepare your responses, and structure your documentation.
Use cases:
Understand EcoVadis criteria and their impact.
Prepare more efficiently for an EcoVadis assessment.
Access practical support anytime during the process.
5. AI Agent: CDP Expert Coach
Purpose: Provide guidance on the CDP methodology.
How it works:
This agent specializes in the CDP framework. It helps you interpret evaluation methodologies, structure your responses, and align your practices with CDP expectations.
Use cases:
Clarify CDP requirements.
Prepare CDP submissions with more confidence.
Identify improvements to boost your performance.
Conclusion
Ditto’s AI agents are designed to save you time, improve the quality of your responses, and strengthen your compliance efforts. Whether you’re supporting customers, filling in complex questionnaires, or optimizing your internal policies, these smart tools are powerful allies in your daily work.
👉 New agents will be added soon to expand your possibilities even further.